Q: How can I make sure that my virtual telephone number will always get automatically renewed?

A: You have to make sure that you always have sufficient credit on your account. The easiest way is to create a subscription via PayPal or Credit card. This way you won't have to worry about adding credit to your account all the time. Don't worry, subscriptions can be cancelled anytime in the customer area.

Q: How do I forward incoming calls to sipgate.de?

A: Unfortunately sipgate.de doesn't allow forwarding of external calls to their infrastructure.

Q: I would like to forward incoming calls to my own SIP PBX. Which IP addresses do I have to allow through?

A: globalnumbers will be sending you calls from this list of IP addresses.

Q: Is there any minimum contract length?

A: If you order a new virtual telephone number you will have to keep it for 30 days, and you can always renew it for another 30 days (or 3, 6 or 12 months). You are free to cancel it anytime.

Q: How do I enable Fax2Mail?

A: Please see this link.